Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context requires otherwise, the following terms shall have the meanings set forth below:

• "cair35," "we," "us," or "our" refers to the online betting platform operating at https://cair35.cam and all associated services.
• "Player," "you," or "your" refers to any individual who registers an account, accesses, or uses cair35 services.
• "Account" means the personal betting account created by a player on the cair35 platform.
• "Services" includes all gaming products offered by cair35, including but not limited to sports betting, live casino, slot games, table games, and lottery products.
• "Deposit" means any transfer of funds from a player to their cair35 account balance.
• "Withdrawal" means any transfer of funds from a player's cair35 account balance to their designated bank account.
• "Bonus" refers to promotional credits, free bets, cashback, or other incentives offered by cair35 to players.
• "Wagering Requirement" means the number of times a bonus amount must be bet before it can be converted to withdrawable balance.
• "KYC" (Know Your Customer) refers to the identity verification process required to comply with regulatory standards.

2. Eligibility and Account Registration

2.1 Age and Jurisdiction Requirements

To use cair35 services, you must meet the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of Indonesia or physically located within Indonesian territory when accessing our services.
• You must have the legal capacity to enter into binding contracts under Indonesian law.
• You must not be prohibited from gambling under any applicable laws or regulations.
• You must not be a self-excluded player or have been previously banned from cair35.

2.2 Account Registration Process

When registering an account with cair35, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and complete.
• Maintain the confidentiality of your username and password.
• Accept full responsibility for all activities that occur under your account.
• Notify cair35 immediately of any unauthorized use of your account or any other breach of security.

2.3 One Account Per Person

Each player is permitted to hold only one account with cair35. Creating multiple accounts is strictly prohibited. If cair35 discovers that a player has opened multiple accounts, we reserve the right to:

• Close all duplicate accounts immediately.
• Void all bets and transactions made through duplicate accounts.
• Forfeit any winnings and bonuses obtained through duplicate accounts.
• Return only the original deposits (at our discretion) to the player's primary account.

2.4 Identity Verification (KYC)

cair35 is committed to preventing fraud, money laundering, and underage gambling. To comply with these obligations, we require all players to complete identity verification by submitting:

• A clear copy of a valid government-issued identification document (KTP - Kartu Tanda Penduduk).
• Proof of residential address (if requested).
• Bank account verification documentation matching the name on your cair35 account.

We may request additional documentation at any time. Failure to provide requested documents within 30 days may result in account suspension and forfeiture of funds. Withdrawals cannot be processed until KYC verification is completed successfully.

3. Deposits and Withdrawals

3.1 Deposit Methods and Processing

cair35 accepts deposits via the following Indonesian payment methods:

• Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, Bank Danamon
• E-Wallets: OVO, DANA, GoPay, ShopeePay

All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000. The maximum deposit amount varies by payment method and may be adjusted at our discretion. Deposits via major Indonesian banks (BCA, BRI, BNI, Mandiri) are typically processed instantly during banking hours (Monday-Friday, 08:00-16:00 WIB). Deposits made outside banking hours will be processed on the next business day.

3.2 Withdrawal Policy

Players may withdraw funds from their cair35 account balance subject to the following conditions:

• The account must have completed KYC verification successfully.
• Withdrawals must be made to a bank account registered in the same name as the cair35 account.
• The minimum withdrawal amount is Rp 100,000.
• Withdrawal requests are processed within 1-24 hours under normal circumstances.
• All bonus wagering requirements must be met before withdrawing bonus-derived winnings.
• cair35 reserves the right to request additional verification for large withdrawals exceeding Rp 50,000,000.

3.3 Anti-Money Laundering Compliance

To comply with anti-money laundering regulations, cair35 requires that:

• Deposits must be wagered at least once before withdrawal is permitted.
• Withdrawals must be made using the same payment method used for deposits whenever possible.
• Players may be required to provide source-of-funds documentation for large deposits or suspicious transaction patterns.
• cair35 reserves the right to report suspicious activities to relevant authorities.

3.4 Fees and Charges

cair35 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees. Players are responsible for any third-party fees charged by their financial institutions. Currency conversion fees do not apply as all transactions are conducted in Indonesian Rupiah.

4. Bonuses and Promotions

4.1 Bonus Terms

cair35 offers various bonuses and promotions to players, including welcome bonuses, deposit bonuses, cashback offers, and loyalty rewards. All bonuses are subject to the following general terms:

• Bonuses are promotional credits intended to enhance gameplay and cannot be withdrawn directly.
• Each bonus comes with specific wagering requirements that must be met before bonus-derived winnings can be withdrawn.
• Wagering requirements are expressed as a multiplier (e.g., "30x bonus amount" means the bonus must be wagered 30 times).
• Only bets placed with real money balance count toward wagering requirements.
• Different games contribute differently toward wagering requirements (e.g., slots may contribute 100%, while some table games contribute 10%).
• Bonuses typically expire within 7-30 days unless otherwise stated in the specific promotion terms.

4.2 Bonus Abuse and Forfeiture

cair35 reserves the right to void bonuses and associated winnings if we detect bonus abuse, including but not limited to:

• Creating multiple accounts to claim bonuses multiple times.
• Using betting patterns designed solely to meet wagering requirements without genuine gameplay intent (e.g., opposite betting).
• Colluding with other players to manipulate bonus systems.
• Any other fraudulent or deceptive behavior related to bonuses.

Players found engaging in bonus abuse will have all bonuses, winnings, and account balance forfeited. The account may also be permanently closed.

4.3 Specific Promotion Terms

Each individual promotion (e.g., welcome bonus, weekend reload, cashback offer) has specific terms that supplement these general bonus terms. Players must read and accept the specific promotion terms before claiming any bonus. In case of conflict between general bonus terms and specific promotion terms, the specific promotion terms shall prevail.

5. Betting Rules and Fair Play

5.1 Sports Betting Rules

When placing sports bets on cair35, the following rules apply:

• All bets are accepted at the odds displayed at the time of bet placement.
• Bets cannot be cancelled once confirmed unless there is an obvious error (e.g., incorrect odds due to technical glitch).
• For football betting, if a match is postponed or abandoned, bets will be void unless the match is rescheduled and played within 48 hours.
• Settlement of bets is based on official results as determined by the relevant sports governing body.
• For live betting, slight delays in odds updates may occur due to data transmission. cair35 reserves the right to void bets placed after the relevant event has already occurred.

5.2 Casino and Slot Game Rules

All casino games, live casino, and slot games on cair35 use certified Random Number Generators (RNG) or live dealer systems provided by licensed game providers. Game-specific rules are available within each game. Players are responsible for understanding the rules, paytables, and Return to Player (RTP) percentages before playing.

5.3 Prohibited Activities

The following activities are strictly prohibited on cair35 and may result in account closure and forfeiture of funds:

• Using automated betting software, bots, or scripts.
• Colluding with other players to manipulate outcomes.
• Exploiting software errors, bugs, or loopholes for unfair advantage.
• Engaging in arbitrage betting or coordinated betting across multiple platforms.
• Using insider information or engaging in match-fixing activities.
• Any form of fraudulent, abusive, or illegal activity.

6. Responsible Gaming

cair35 is committed to promoting responsible gaming practices. We provide tools to help players maintain control over their gambling activities:

• Deposit Limits: Players can set daily, weekly, or monthly deposit limits in their account settings.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Self-Exclusion: Players can voluntarily exclude themselves from cair35 for a period of 6 months to 5 years.
• Account Closure: Players can permanently close their account at any time by contacting customer support.

If you feel that gambling is negatively affecting your life, please visit our Responsible Gaming page for resources and support options. cair35 encourages all players to gamble responsibly and within their financial means.

7. Limitations of Liability

To the fullest extent permitted by law, cair35 shall not be liable for:

• Any loss of winnings, revenue, profits, or data arising from your use of cair35 services.
• Technical failures, interruptions, or downtime caused by factors beyond our reasonable control, including internet service provider failures, power outages, or server maintenance.
• Delays in processing deposits or withdrawals caused by third-party payment providers or banks.
• Unauthorized access to your account resulting from your failure to maintain account security.
• Any indirect, consequential, special, or punitive damages arising from your use of cair35 services.

Our maximum liability to you for any claim related to cair35 services shall not exceed the amount of funds in your account balance at the time the claim arose.

8. Dispute Resolution

If you have a complaint or dispute regarding cair35 services, please contact our customer support team via live chat or email. We will investigate your complaint and respond within 10 business days. If you are not satisfied with our resolution, you may escalate the matter to an independent mediator (if available under applicable law). All disputes shall be governed by and construed in accordance with the laws of Indonesia. You agree to submit to the exclusive jurisdiction of Indonesian courts for resolution of any legal disputes.

9. Amendments and Modifications

cair35 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to this page. The "Last Updated" date at the top of this document indicates when the most recent changes were made. Continued use of cair35 services after any changes constitutes your acceptance of the revised Terms & Conditions. We encourage players to review this page regularly to stay informed of any updates.

10. Account Closure and Suspension

cair35 reserves the right to suspend or close any player account at our sole discretion, including but not limited to situations where:

• The player has violated these Terms & Conditions.
• We suspect fraudulent, abusive, or illegal activity.
• The player has failed to complete KYC verification within the required timeframe.
• The player has requested self-exclusion or account closure.
• It is necessary to comply with legal or regulatory requirements.

Upon account closure, any remaining legitimate balance (after deducting any amounts owed to cair35) will be returned to the player's verified bank account. Bonuses and bonus-derived winnings that have not met wagering requirements will be forfeited upon account closure.

11. Contact Information

If you have questions about these Terms & Conditions or need assistance with any aspect of cair35 services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through your cair35 account dashboard
• WhatsApp: Available during business hours (08:00-22:00 WIB)

Our Indonesian-speaking support team is ready to assist you with any inquiries, technical issues, or account concerns.